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At Fort Mill Cellular, we offer fast, reliable phone repairs, the latest devices, and top-notch accessories, all at competitive prices. Our expert technicians ensure your device works like new, while our friendly staff provides exceptional customer service. Visit us today—where convenience, quality, and satisfaction come first. Stay connected with what matters most!
At Fort Mill Cellular, we offer fast, reliable phone repairs, the latest devices, and top-notch accessories, all at competitive prices. Our expert technicians ensure your device works like new, while our friendly staff provides exceptional customer service. Visit us today—where convenience, quality, and satisfaction come first. Stay connected with what matters most!
FAQs
What is your return policy?
We offer a 14-day return policy on all items. To be eligible for a return, the product must be in its original condition and packaging, and must not show signs of excessive wear. Certain items, such as opened accessories, may not be eligible for return. To initiate a return, please contact us or visit our store. Return shipping is the responsibility of the customer, unless the item is defective or damaged.
How long will it take to get my order?
Orders typically ship within one business day. Delivery times vary based on your location and the shipping method selected at checkout.
UPS Ground: Typically 3 to 7 business days
UPS 2nd Day Air: Typically 2 business days
UPS Next Day Air: Typically the following business day
You will receive a tracking number once your order has shipped, so you can monitor its progress.
Do you offer international shipping?
We do not offer international shipping at the moment.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, we begin processing it within a few hours. If you need to make any changes or cancel your order, please contact us as soon as possible, before a shipping label is created. Once the shipping label has been generated, we are unable to modify or cancel the order.
What should I do if my product is damaged or defective?
If your product arrives damaged or defective, please contact our customer service team within 14 days of receiving your order with your order details and photos of the damage or defect. We will assist you with a replacement, refund, or repair, depending on the situation. In the case of a replacement or refund, the defective item will need to be returned. Our goal is to resolve the issue as quickly as possible.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods such as Apple Pay, Google Pay, and more. If you have any questions about a specific payment method, feel free to contact us.
Is Fort Mill Cellular the same company as Cellular Refresh?
No, Fort Mill Cellular is a completely separate company from Cellular Refresh. It has a different owner, and the two businesses are independent of each other.